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Croly, Herbert David, 1869-1930

"The Promise of American Life"

When a corporation
enjoys a tenancy for a stated term only, there is always a danger that
it will seek temporarily larger profits by economizing on the quality of
its service. It has not the same interest in building up a permanently
profitable business that it would in case it were owner as well as
operator. This divergence of interest may lead to a good deal of
friction; but for the present at least the mixed system of public
ownership and private operation offers the better chance of satisfactory
results. As long as the municipal civil service remains in its existing
disorganized and inefficient condition, the public administration should
not be granted any direct responsibility which can be withheld without
endangering an essential public interest. A system of public operation
would be preferable to one of divided personal responsibility between
public and private officials; but when a mixed system can be created
which sharply distinguishes the two responsibilities one from another
without in any way confusing them, it combines for the time being a
maximum of merit with a minimum of friction.


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