Jeniffer electronic book

The
chiefs were allowed comparatively little effective authority over their
subordinates, and subordinates could not be held to any effective
responsibility. A premium was placed upon ordinary routine work which
observed carefully all the official forms, but which was calculated with
equal care not to task its perpetrators.
The American civil service will never be really reformed by the sort of
civil service laws which have hitherto been passed--no matter how
faithfully those laws may be executed. The only way in which
administrative efficiency can be secured is by means of an organization
which makes a departmental chief absolutely responsible for energetic
work and economical administration in his office; and no such
responsibility can exist as long as his subordinates are independent of
him. He need not necessarily have the power to discharge his
subordinates, except with the consent of a Board of Inspectors; but he
should have the power to promote them to positions of greater
responsibility and income, or to degrade them to comparatively
insignificant positions.


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